Shipping Information & Policies

JCPenney offers free shipping on orders over $75 and standard shipping for $8.95 on smaller orders throughout the contiguous United States. You can also pay extra for 3, 2 and 1-day expedited shipping.

Seasonal Savings

JCPenney has numerous sales throughout the year. These include:

  • JCPenney Power Penney Days Sale annually in April
  • JCPenney Friends & Family Sale quarterly
  • JCPenney White Sale in January
  • JCPenney Black Friday Sale
  • JCPenney Cyber Monday Sale
  • And JCPenney Clearance Sales throughout the year

In addition to seasonal sales, you can find extra markdowns on the first and third Friday of each month at JCPenney.

Credit Card Offers

The JCPenney Credit Card offers varioous benefits for customers, including 5%, 20% and 35% off select JCPenney items. Cardholders also receive rewards faster, qualfiy for special financing and enjoy exclusive savings day.

Appreciation Discount

JCPenney does not have special discounts available to students, seniors or those who work in any specific profession.

More Ways to Save

Looking for ways to save at JCPennye? Shop the Clearance and Sale sections to find all the latest deals. And be sure to check out what coupons are available at any given time.

Return Policy

JCPenney will accept returns for up to 60 days on most purchases still in their original condition. To make returns online, simply log in to your JCPenney account and select the order you want to return. Once you click on the “Start a Return” button you simply need to follow the steps provided.

Loyalty & Rewards Program

Sign up for the JCPenney email subscription. This way the latest coupons are sent straight to your inbox.

You can very easily join JCPenney Rewards on its website in order to access exclusive benefits and rewards for making purchases in addition to special offers and a birthday gift.

Buy Now, Pay Later

JCPenney does not currently have any partnerships with 'buy now, pay later' programs. Online, you can pay by debit, gift card, credit card or American Express, and PayPal. In store, you can pay with the same options as well as cash.

That being said, the JCPenney Credit Card does provide you with special financing options on major purchases like furniture, fine jewelry and mattresses.