FAQs from SHEIN

Where can I find SHEIN coupon codes?

Bookmark this page to stay up to date with all the SHEIN coupons and free shipping offers.

How do I contact SHEIN customer service?

Use the Contact page to send a message or start a live chat with a SHEIN customer service representative.

What is the SHEIN return policy?

For most items, you’ll have 60 days from the date of purchase to return your item for a full refund.

Is SHEIN legit?

You can safely and confidently shop at SHEIN, but just be aware that you get what you pay for. The inexpensive retailer specializes in fast fashion, so the quality and durability of some of the clothing pieces might not be what you’re used to. But if you’re looking for trendy looks that won’t break the bank, SHEIN is a solid choice. Just be sure to wash and handle your items with care.

Is there a SHEIN student discount?

Fashion loving students are in luck - SHEIN offers a generous student discount! Just register at the SHEIN student program to make the most of your savings.

How do I get SHEIN free shipping?

Spend $49 or more to get free standard delivery from SHEIN!

Where can I find the SHEIN size guide?

Each SHEIN product has its own size guide. Please check your measurements carefully before you order as these sizes vary across the site.

How to Use a SHEIN Coupon Code

Select an offer, copy the code, and follow the link to the SHEIN website where you can fill your bag with fashionable goodies. When you’re ready to pay, enter the checkout process and sign in or create a SHEIN account. Paste your coupon code into the box provided at the next step, and you should see your savings applied to your order. It really is that simple.

Why We Love SHEIN

SHEIN is a go-to for affordable fashion that’s always on trend. With a SHEIN coupon code from us, you’ll take your savings even further. Stock up on SHEIN dresses, plus size clothing, curvy styles, and more, and save with free standard delivery when you spend $49 or more. Be sure to check out the SHEIN Black Friday sale come November 24 for the lowest prices of the season, when you can get all your holiday gifts for less.

SHEIN Shipping Policy

You will enjoy free standard delivery (6-8 business days) if you spend more than $49 on your SHEIN order, and free express shipping (2-4 business days) if you spend more than $99. Orders below these values cost $3.99 for standard shipping and $12.90 for express.

SHEIN Return Policy

SHEIN offers free returns within 60 days of the original purchase date. Simply sign in to your SHEIN account, find your order under the ‘My Orders’ tab, and click the ‘Return Item’ button. A returns label will be generated for you - all you need to do is print and tape it onto your parcel.